Jump to content

IG account still not activiated even after submitting documents which have now been approved and verified


Recommended Posts

Hi, I recently opened my IG account and have submitted all the required documents for verification, but however my accounts are still in pending state even though it has been verified. Please can anyone resolve this issue ASAP as I have had no luck in contacting the IG Team. Thank You.

image.thumb.png.bfd43ef3f0e63edaadd3b4a1682ac8fc.png

Link to comment
9 hours ago, Raghuram said:

Hi, I recently opened my IG account and have submitted all the required documents for verification, but however my accounts are still in pending state even though it has been verified. Please can anyone resolve this issue ASAP as I have had no luck in contacting the IG Team. Thank You.

image.thumb.png.bfd43ef3f0e63edaadd3b4a1682ac8fc.png

Dear @Raghuram,

Welcome to the IG community! We apologise for the delay in reviewing your application. Rest assured, we have forwarded your query to our new business team. They will be reaching out to you soon with further instructions. Thank you for your patience!

Thanks,

KoketsoIG

- KoketsoIG

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • image.png

  • Posts

    • Hi KoketsoIG, Thank you for the clarification on that. Cheers
    • Dear @millennium_falcon, Hey there! Thank you for reaching out. Just a heads-up, you can only have one API key for each environment, either live or demo. No third API key can be created.  Thanks, KoketsoIG
    • To clarify my understanding. From my Usecase, I have three separate programs all operating interdependently from one another. A program to subscribe to tic data on a number of Epics via the LightStream API, another to grab historic on a number of Epics via the REST API, and finally another to manage positions via the REST API. I need to do this on my demo account initially to get API code stabilized. The IG website specifically says that I need separate API key for each distinct program connecting to IG over REST or LightStream. So in my understanding it looks like I need three API keys all for the demo account. Am I missing something or have I misunderstood how to use these API keys? I am aware of the API request limits and this is why I assumed you need a key per program. Currently I have one API key for the demo account and cannot seem to add more keys to the demo account? I have looked at the FAQ and cannot see an answer for my query.
×
×
  • Create New...
us