AMEND deal error ATTACHED_ORDER_LEVEL_ERROR

[Lovely_Trader_1]

Hi Site Admin, i got the below error in DEMO environment but got rectified automatically in 20 seconds....just wanted to understand the reason why this is happening as i am facing this issue very frequently. Thanks

 

{'date': '2024-07-18T07:55:09.579', 'status': None, 'reason': 'ATTACHED_ORDER_LEVEL_ERROR', 'dealStatus': 'REJECTED', 'epic': 'CS.D.USDJPY.CSM.IP', 'expiry': None, 'dealReference': '5LWU9RBTGP2TZEB', 'dealId': 'DIAAAAQAXUUN5AV', 'affectedDeals': [], 'level': None, 'size': None, 'direction': 'SELL', 'stopLevel': None, 'limitLevel': None, 'stopDistance': None, 'limitDistance': None, 'guaranteedStop': False, 'trailingStop': False, 'profit': None, 'profitCurrency': None}

 

{'date': '2024-07-18T07:55:31.558', 'status': 'AMENDED', 'reason': 'SUCCESS', 'dealStatus': 'ACCEPTED', 'epic': 'CS.D.USDJPY.CSM.IP', 'expiry': '-', 'dealReference': 'P2VLVAB2JD6TZEB', 'dealId': 'DIAAAAQAXTM3KA6', 'affectedDeals': [{'dealId': 'DIAAAAQAXTM3KA6', 'status': 'AMENDED'}], 'level': 156.163, 'size': 20.0, 'direction': 'SELL', 'stopLevel': 156.763, 'limitLevel': 156.148, 'stopDistance': None, 'limitDistance': None, 'guaranteedStop': True, 'trailingStop': False, 'profit': None, 'profitCurrency': None}

[KoketsoIG]

2 hours ago, Lovely_Trader_1 said:

Hi Site Admin, i got the below error in DEMO environment but got rectified automatically in 20 seconds....just wanted to understand the reason why this is happening as i am facing this issue very frequently. Thanks

 

{'date': '2024-07-18T07:55:09.579', 'status': None, 'reason': 'ATTACHED_ORDER_LEVEL_ERROR', 'dealStatus': 'REJECTED', 'epic': 'CS.D.USDJPY.CSM.IP', 'expiry': None, 'dealReference': '5LWU9RBTGP2TZEB', 'dealId': 'DIAAAAQAXUUN5AV', 'affectedDeals': [], 'level': None, 'size': None, 'direction': 'SELL', 'stopLevel': None, 'limitLevel': None, 'stopDistance': None, 'limitDistance': None, 'guaranteedStop': False, 'trailingStop': False, 'profit': None, 'profitCurrency': None}

 

{'date': '2024-07-18T07:55:31.558', 'status': 'AMENDED', 'reason': 'SUCCESS', 'dealStatus': 'ACCEPTED', 'epic': 'CS.D.USDJPY.CSM.IP', 'expiry': '-', 'dealReference': 'P2VLVAB2JD6TZEB', 'dealId': 'DIAAAAQAXTM3KA6', 'affectedDeals': [{'dealId': 'DIAAAAQAXTM3KA6', 'status': 'AMENDED'}], 'level': 156.163, 'size': 20.0, 'direction': 'SELL', 'stopLevel': 156.763, 'limitLevel': 156.148, 'stopDistance': None, 'limitDistance': None, 'guaranteedStop': True, 'trailingStop': False, 'profit': None, 'profitCurrency': None}

Dear @Lovely_Trader_1,

Thank you for your post. 

Please note that there are specified limits and stop distances for each market.

If your limit is closer than the minimum distance required from the market, your order will get rejected and you will receive the first error above.

Thanks,

KoketsoIG

[Lovely_Trader_1]

4 hours ago, KoketsoIG said:

Dear @Lovely_Trader_1,

Thank you for your post. 

Please note that there are specified limits and stop distances for each market.

If your limit is closer than the minimum distance required from the market, your order will get rejected and you will receive the first error above.

Thanks,

KoketsoIG

@KoketsoIG noted, but if you could explain to me exactly what are those limits , where i can see the limits (available at epic level?) with the sample deal data that i have given in my earlier post , it will be really helpful for me to understand better and i can try to handle this scenario in my code properly to avoid getting such error... i am really looking forward for this as i am getting this error quite frequently ...

( given below is the epic level data that i got as well , but there are no much changes in these parameters during the rejection or success)

thanks so much in advance.

 

----------------------------------------------------------------------------------------------------------------------- 

 Munch({'instrument': Munch({'epic': 'CS.D.USDJPY.CSM.IP', 'expiry': '-', 'name': 'USD/JPY Mini', 'forceOpenAllowed': True, 'stopsLimitsAllowed': True, 'lotSize': 100.0, 'unit': 'CONTRACTS', 'type': 'CURRENCIES', 'controlledRiskAllowed': True, 'streamingPricesAvailable': True, 'marketId': 'USDJPY', 'currencies': [Munch({'code': 'Y.', 'name': 'JPY', 'symbol': '¥', 'baseExchangeRate': 116.49474, 'exchangeRate': 0.007, 'isDefault': False})], 'marginDepositBands': [Munch({'min': 0, 'max': 634, 'margin': 5}), Munch({'min': 634, 'max': 3171, 'margin': 5}), Munch({'min': 3171, 'max': 5074, 'margin': 5}), Munch({'min': 5074, 'max': None, 'margin': 15})], 'margin': 5.0, 'slippageFactor': Munch({'unit': 'pct', 'value': 30.0}), 'openingHours': None, 'expiryDetails': None, 'rolloverDetails': None, 'newsCode': 'JPY=', 'chartCode': 'USDJPY', 'country': None, 'valueOfOnePip': '100.00', 'onePipMeans': '0.01 JPY/USD', 'contractSize': '10000', 'specialInfo': ['DEFAULT KNOCK OUT LEVEL DISTANCE', 'MIN KNOCK OUT LEVEL DISTANCE', 'MAX KNOCK OUT LEVEL DISTANCE']}), 'dealingRules': Munch({'minStepDistance': Munch({'unit': 'POINTS', 'value': 5.0}), 'minDealSize': Munch({'unit': 'POINTS', 'value': 1.0}), 'minControlledRiskStopDistance': Munch({'unit': 'POINTS', 'value': 5.0}), 'minNormalStopOrLimitDistance': Munch({'unit': 'POINTS', 'value': 2.0}), 'maxStopOrLimitDistance': Munch({'unit': 'PERCENTAGE', 'value': 75.0}), 'controlledRiskSpacing': Munch({'unit': 'POINTS', 'value': 10.0}), 'marketOrderPreference': 'AVAILABLE_DEFAULT_OFF'}), 'snapshot': Munch({'marketStatus': 'TRADEABLE', 'netChange': -0.052, 'percentageChange': -0.03, 'updateTime': '08:55:09', 'delayTime': 0, 'bid': 156.133, 'offer': 156.143, 'high': 156.584, 'low': 155.358, 'binaryOdds': None, 'decimalPlacesFactor': 3, 'scalingFactor': 100, 'controlledRiskExtraSpread': 0.8})})

     

{'date': '2024-07-18T07:55:09.579', 'status': None, 'reason': 'ATTACHED_ORDER_LEVEL_ERROR', 'dealStatus': 'REJECTED', 'epic': 'CS.D.USDJPY.CSM.IP', 'expiry': None, 'dealReference': '5LWU9RBTGP2TZEB', 'dealId': 'DIAAAAQAXUUN5AV', 'affectedDeals': [], 'level': None, 'size': None, 'direction': 'SELL', 'stopLevel': None, 'limitLevel': None, 'stopDistance': None, 'limitDistance': None, 'guaranteedStop': False, 'trailingStop': False, 'profit': None, 'profitCurrency': None}
----------------------------------------------------------------------------------------------------------------------- 

Munch({'instrument': Munch({'epic': 'CS.D.USDJPY.CSM.IP', 'expiry': '-', 'name': 'USD/JPY Mini', 'forceOpenAllowed': True, 'stopsLimitsAllowed': True, 'lotSize': 100.0, 'unit': 'CONTRACTS', 'type': 'CURRENCIES', 'controlledRiskAllowed': True, 'streamingPricesAvailable': True, 'marketId': 'USDJPY', 'currencies': [Munch({'code': 'Y.', 'name': 'JPY', 'symbol': '¥', 'baseExchangeRate': 116.500885, 'exchangeRate': 0.007, 'isDefault': False})], 'marginDepositBands': [Munch({'min': 0, 'max': 634, 'margin': 5}), Munch({'min': 634, 'max': 3171, 'margin': 5}), Munch({'min': 3171, 'max': 5074, 'margin': 5}), Munch({'min': 5074, 'max': None, 'margin': 15})], 'margin': 5.0, 'slippageFactor': Munch({'unit': 'pct', 'value': 30.0}), 'openingHours': None, 'expiryDetails': None, 'rolloverDetails': None, 'newsCode': 'JPY=', 'chartCode': 'USDJPY', 'country': None, 'valueOfOnePip': '100.00', 'onePipMeans': '0.01 JPY/USD', 'contractSize': '10000', 'specialInfo': ['DEFAULT KNOCK OUT LEVEL DISTANCE', 'MIN KNOCK OUT LEVEL DISTANCE', 'MAX KNOCK OUT LEVEL DISTANCE']}), 'dealingRules': Munch({'minStepDistance': Munch({'unit': 'POINTS', 'value': 5.0}), 'minDealSize': Munch({'unit': 'POINTS', 'value': 1.0}), 'minControlledRiskStopDistance': Munch({'unit': 'POINTS', 'value': 5.0}), 'minNormalStopOrLimitDistance': Munch({'unit': 'POINTS', 'value': 2.0}), 'maxStopOrLimitDistance': Munch({'unit': 'PERCENTAGE', 'value': 75.0}), 'controlledRiskSpacing': Munch({'unit': 'POINTS', 'value': 10.0}), 'marketOrderPreference': 'AVAILABLE_DEFAULT_OFF'}), 'snapshot': Munch({'marketStatus': 'TRADEABLE', 'netChange': -0.041, 'percentageChange': -0.03, 'updateTime': '08:55:31', 'delayTime': 0, 'bid': 156.144, 'offer': 156.154, 'high': 156.584, 'low': 155.358, 'binaryOdds': None, 'decimalPlacesFactor': 3, 'scalingFactor': 100, 'controlledRiskExtraSpread': 0.8})})

    

{'date': '2024-07-18T07:55:31.558', 'status': 'AMENDED', 'reason': 'SUCCESS', 'dealStatus': 'ACCEPTED', 'epic': 'CS.D.USDJPY.CSM.IP', 'expiry': '-', 'dealReference': 'P2VLVAB2JD6TZEB', 'dealId': 'DIAAAAQAXTM3KA6', 'affectedDeals': [{'dealId': 'DIAAAAQAXTM3KA6', 'status': 'AMENDED'}], 'level': 156.163, 'size': 20.0, 'direction': 'SELL', 'stopLevel': 156.763, 'limitLevel': 156.148, 'stopDistance': None, 'limitDistance': None, 'guaranteedStop': True, 'trailingStop': False, 'profit': None, 'profitCurrency': None}

----------------------------------------------------------------------------------------------------------------------- 

[KoketsoIG]

15 hours ago, Lovely_Trader_1 said:

@KoketsoIG noted, but if you could explain to me exactly what are those limits , where i can see the limits (available at epic level?) with the sample deal data that i have given in my earlier post , it will be really helpful for me to understand better and i can try to handle this scenario in my code properly to avoid getting such error... i am really looking forward for this as i am getting this error quite frequently ...

( given below is the epic level data that i got as well , but there are no much changes in these parameters during the rejection or success)

thanks so much in advance.

 

----------------------------------------------------------------------------------------------------------------------- 

 Munch({'instrument': Munch({'epic': 'CS.D.USDJPY.CSM.IP', 'expiry': '-', 'name': 'USD/JPY Mini', 'forceOpenAllowed': True, 'stopsLimitsAllowed': True, 'lotSize': 100.0, 'unit': 'CONTRACTS', 'type': 'CURRENCIES', 'controlledRiskAllowed': True, 'streamingPricesAvailable': True, 'marketId': 'USDJPY', 'currencies': [Munch({'code': 'Y.', 'name': 'JPY', 'symbol': '¥', 'baseExchangeRate': 116.49474, 'exchangeRate': 0.007, 'isDefault': False})], 'marginDepositBands': [Munch({'min': 0, 'max': 634, 'margin': 5}), Munch({'min': 634, 'max': 3171, 'margin': 5}), Munch({'min': 3171, 'max': 5074, 'margin': 5}), Munch({'min': 5074, 'max': None, 'margin': 15})], 'margin': 5.0, 'slippageFactor': Munch({'unit': 'pct', 'value': 30.0}), 'openingHours': None, 'expiryDetails': None, 'rolloverDetails': None, 'newsCode': 'JPY=', 'chartCode': 'USDJPY', 'country': None, 'valueOfOnePip': '100.00', 'onePipMeans': '0.01 JPY/USD', 'contractSize': '10000', 'specialInfo': ['DEFAULT KNOCK OUT LEVEL DISTANCE', 'MIN KNOCK OUT LEVEL DISTANCE', 'MAX KNOCK OUT LEVEL DISTANCE']}), 'dealingRules': Munch({'minStepDistance': Munch({'unit': 'POINTS', 'value': 5.0}), 'minDealSize': Munch({'unit': 'POINTS', 'value': 1.0}), 'minControlledRiskStopDistance': Munch({'unit': 'POINTS', 'value': 5.0}), 'minNormalStopOrLimitDistance': Munch({'unit': 'POINTS', 'value': 2.0}), 'maxStopOrLimitDistance': Munch({'unit': 'PERCENTAGE', 'value': 75.0}), 'controlledRiskSpacing': Munch({'unit': 'POINTS', 'value': 10.0}), 'marketOrderPreference': 'AVAILABLE_DEFAULT_OFF'}), 'snapshot': Munch({'marketStatus': 'TRADEABLE', 'netChange': -0.052, 'percentageChange': -0.03, 'updateTime': '08:55:09', 'delayTime': 0, 'bid': 156.133, 'offer': 156.143, 'high': 156.584, 'low': 155.358, 'binaryOdds': None, 'decimalPlacesFactor': 3, 'scalingFactor': 100, 'controlledRiskExtraSpread': 0.8})})

     

{'date': '2024-07-18T07:55:09.579', 'status': None, 'reason': 'ATTACHED_ORDER_LEVEL_ERROR', 'dealStatus': 'REJECTED', 'epic': 'CS.D.USDJPY.CSM.IP', 'expiry': None, 'dealReference': '5LWU9RBTGP2TZEB', 'dealId': 'DIAAAAQAXUUN5AV', 'affectedDeals': [], 'level': None, 'size': None, 'direction': 'SELL', 'stopLevel': None, 'limitLevel': None, 'stopDistance': None, 'limitDistance': None, 'guaranteedStop': False, 'trailingStop': False, 'profit': None, 'profitCurrency': None}
----------------------------------------------------------------------------------------------------------------------- 

Munch({'instrument': Munch({'epic': 'CS.D.USDJPY.CSM.IP', 'expiry': '-', 'name': 'USD/JPY Mini', 'forceOpenAllowed': True, 'stopsLimitsAllowed': True, 'lotSize': 100.0, 'unit': 'CONTRACTS', 'type': 'CURRENCIES', 'controlledRiskAllowed': True, 'streamingPricesAvailable': True, 'marketId': 'USDJPY', 'currencies': [Munch({'code': 'Y.', 'name': 'JPY', 'symbol': '¥', 'baseExchangeRate': 116.500885, 'exchangeRate': 0.007, 'isDefault': False})], 'marginDepositBands': [Munch({'min': 0, 'max': 634, 'margin': 5}), Munch({'min': 634, 'max': 3171, 'margin': 5}), Munch({'min': 3171, 'max': 5074, 'margin': 5}), Munch({'min': 5074, 'max': None, 'margin': 15})], 'margin': 5.0, 'slippageFactor': Munch({'unit': 'pct', 'value': 30.0}), 'openingHours': None, 'expiryDetails': None, 'rolloverDetails': None, 'newsCode': 'JPY=', 'chartCode': 'USDJPY', 'country': None, 'valueOfOnePip': '100.00', 'onePipMeans': '0.01 JPY/USD', 'contractSize': '10000', 'specialInfo': ['DEFAULT KNOCK OUT LEVEL DISTANCE', 'MIN KNOCK OUT LEVEL DISTANCE', 'MAX KNOCK OUT LEVEL DISTANCE']}), 'dealingRules': Munch({'minStepDistance': Munch({'unit': 'POINTS', 'value': 5.0}), 'minDealSize': Munch({'unit': 'POINTS', 'value': 1.0}), 'minControlledRiskStopDistance': Munch({'unit': 'POINTS', 'value': 5.0}), 'minNormalStopOrLimitDistance': Munch({'unit': 'POINTS', 'value': 2.0}), 'maxStopOrLimitDistance': Munch({'unit': 'PERCENTAGE', 'value': 75.0}), 'controlledRiskSpacing': Munch({'unit': 'POINTS', 'value': 10.0}), 'marketOrderPreference': 'AVAILABLE_DEFAULT_OFF'}), 'snapshot': Munch({'marketStatus': 'TRADEABLE', 'netChange': -0.041, 'percentageChange': -0.03, 'updateTime': '08:55:31', 'delayTime': 0, 'bid': 156.144, 'offer': 156.154, 'high': 156.584, 'low': 155.358, 'binaryOdds': None, 'decimalPlacesFactor': 3, 'scalingFactor': 100, 'controlledRiskExtraSpread': 0.8})})

    

{'date': '2024-07-18T07:55:31.558', 'status': 'AMENDED', 'reason': 'SUCCESS', 'dealStatus': 'ACCEPTED', 'epic': 'CS.D.USDJPY.CSM.IP', 'expiry': '-', 'dealReference': 'P2VLVAB2JD6TZEB', 'dealId': 'DIAAAAQAXTM3KA6', 'affectedDeals': [{'dealId': 'DIAAAAQAXTM3KA6', 'status': 'AMENDED'}], 'level': 156.163, 'size': 20.0, 'direction': 'SELL', 'stopLevel': 156.763, 'limitLevel': 156.148, 'stopDistance': None, 'limitDistance': None, 'guaranteedStop': True, 'trailingStop': False, 'profit': None, 'profitCurrency': None}

----------------------------------------------------------------------------------------------------------------------- 

Dear @Lovely_Trader_1,

Thank you for your post.

Please note that our stops/limits automatically adjust based on the market/ volatility. Stops are usually indicated on the deal ticket and limits are not.

Thanks,

KoketsoIG

[Lovely_Trader_1]

On 19/07/2024 at 15:28, KoketsoIG said:

Dear @Lovely_Trader_1,

Thank you for your post.

Please note that our stops/limits automatically adjust based on the market/ volatility. Stops are usually indicated on the deal ticket and limits are not.Thanks,

On 19/07/2024 at 15:28, KoketsoIG said:

Dear @Lovely_Trader_1,

Thank you for your post.

Please note that our stops/limits automatically adjust based on the market/ volatility. Stops are usually indicated on the deal ticket and limits are not.

Thanks,

KoketsoIG

@KoketsoIGok, i noted that you will only be providing generic replies, not examples to understand how these stops/limits are set to manage our deals in a better way...so not very helpful, but i will just leave it at this point in time, so this topic can be closed for now, thanks.