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Account activation problem

Guest Mdafif

Asked by Guest Mdafif,

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Guest Mdafif

Guest Mdafif

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Posted

Hello,

 

I opened my only account (ID AXOJZ) few days ago and as part of the process, I've uploaded my national Id card, proof of identity and proof of address. Now the system is telling my that my id has been verified but my account remains deactivated/pending and each time I try to activate I simply get the message that the document has been received and my id verified as per attached.7BB6E96B-B984-44ED-BF35-4C0A446AB70C.thumb.png.11858978da6acb581c77397ba2c0f61a.png
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