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Pro real time and Time Zones


Guest Daphne

Question

I've read the questions regarding setting time zones and how we are directed to change them in ProReal Time.  Could you provide a walk-through as to how to do that please? I'm in the UK but want to set my charts to NY close as I like to trade the 4-hour and am looking for bars to have a 10pm close in UK time, not midnight.
This is what I have tried so far:   gone to 'Custom Trading Hours', selected 'Use a custom time zone' and then selected UTC-05:00 America/New York Eastern Standard Time.  I also leave 'Use trading hours of this market...' selected.
Then I close and re-open the platform but the 4-hour candles changed to 3pm, not 2pm, showing a 6-hour time difference, not 5.  Where am I going wrong?
Thanks in advance.

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4 hours ago, Guest Daphne said:

I've read the questions regarding setting time zones and how we are directed to change them in ProReal Time.  Could you provide a walk-through as to how to do that please? I'm in the UK but want to set my charts to NY close as I like to trade the 4-hour and am looking for bars to have a 10pm close in UK time, not midnight.
This is what I have tried so far:   gone to 'Custom Trading Hours', selected 'Use a custom time zone' and then selected UTC-05:00 America/New York Eastern Standard Time.  I also leave 'Use trading hours of this market...' selected.
Then I close and re-open the platform but the 4-hour candles changed to 3pm, not 2pm, showing a 6-hour time difference, not 5.  Where am I going wrong?
Thanks in advance.

this may help ?

Capture time.PNG

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    • This is not an acceptable explanation for me unfortunately, I am fully aware of the need to move spreads and I had accounted for that. Especially at the open of a market, but your spread was totally unreasonable the spread on DEC contracts is already at 130pip standard, to increase it to 400pips and hold it there even after 5 mins of trading. As my execution was a 09:06 the main market volatility had already been accounted for.   So disappointing after 6years being a customer and on a profitable trade as well: 
    • Dear @MB1470, Thank you for your post. Please note that dealing spreads on shares are subject to variation, especially in volatile market conditions or other unusual circumstances.  Market spreads can widen significantly, particularly at the beginning and end of the trading day, and minimum spreads may exist. Thanks, KoketsoIG
    • This morning at the market open on NOVO DEC contracts. On Spread Bet.    the spread moved from 138pips to close to 400 pips? How can this be reasonable the candle is only displayed on a 15-2min time period not on smaller periods. At market open 09:00 ????? How is this even remotely reasonable?     
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