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Daily chart not updating


Guest DesertSong

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Guest DesertSong

On today's chart (26 Jul) yesterday's candle not displayed yet although previous candles are there. Flash player is up to date. Any ideas? Thanks

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5 answers to this question

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Guest DesertSong

Apologies. Didn't say what chart. AUS200 Mini. But I have now found that the AUS200 (25) chart updates fine so I'll use that instead.

Cheers

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Hi ,

 

I'm afraid we're currently experiencing issues with the daily candle updating on a number of our indices charts. It's being looked into now, and I'll update you when we know more.

 

Glad to hear you're able to use an alternative contract for the time being.

 

Tim

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Hi ,

 

This issue should now have been resolved. Please let us know if you are continuing to encounter any issues.

 

Cheers,

Tim.

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Guest Othmann

Hi, I am having the same issue:

Some daily charts are not accurate and/or not updating since few days. Example: Amazon.com Inc and Facebook show wrong daily value for October 1st (compared to hourly charts).

Can you look into this?

Thanks,

 

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