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Poorest customer service I’ve seen, what’s going on?


DMCB

Question

No one from this company is answering calls to their published number.  Waited 30 minutes on every call over the last few days and no response every time.
 

I am unable to deposit using a card and have a query about the bank transfer method but can’t get an answer on that.

I know it’s a busy time but expect to be answered at some point or told where I am in a queue at least.

Can someone from IG please contact me.

 

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9 hours ago, DMCB said:

No one from this company is answering calls to their published number.  Waited 30 minutes on every call over the last few days and no response every time.
 

I am unable to deposit using a card and have a query about the bank transfer method but can’t get an answer on that.

I know it’s a busy time but expect to be answered at some point or told where I am in a queue at least.

Can someone from IG please contact me.

 

I have deposited through bank account last Tuesday 10 march 2020, until today 17-march nothing in my trading account and no one answering my calls

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That's what I want say. Few days no one answer completely wasting time . Why not pay anyone answer call. Ripping off our time no services at all

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