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Poorest customer service I’ve seen, what’s going on?


DMCB

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No one from this company is answering calls to their published number.  Waited 30 minutes on every call over the last few days and no response every time.
 

I am unable to deposit using a card and have a query about the bank transfer method but can’t get an answer on that.

I know it’s a busy time but expect to be answered at some point or told where I am in a queue at least.

Can someone from IG please contact me.

 

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9 hours ago, DMCB said:

No one from this company is answering calls to their published number.  Waited 30 minutes on every call over the last few days and no response every time.
 

I am unable to deposit using a card and have a query about the bank transfer method but can’t get an answer on that.

I know it’s a busy time but expect to be answered at some point or told where I am in a queue at least.

Can someone from IG please contact me.

 

I have deposited through bank account last Tuesday 10 march 2020, until today 17-march nothing in my trading account and no one answering my calls

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That's what I want say. Few days no one answer completely wasting time . Why not pay anyone answer call. Ripping off our time no services at all

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