Jump to content
  • 0

Account pending


AlexRoss

Question

Hi

I have provided a photo ID and a proof of address yet my account does not seem to be completed and I cannot trade.

Been trying the contact number for more than 2h now but can't get through.

Could you tell me please:

1. How long it takes to open the account?

2. Is it usually impossible to get hold of a telephone adviser at IG?

 

Regards,

 

  • Like 1
Link to comment

1 answer to this question

Recommended Posts

  • 0

I have the same problem. I have provided documents a week ago, and then more documents and would provide a bank statement but the IG website will not let me upload any more documents at the moment.

I have also emailed back and not had a response at all, not even an automated reply which is surprising. I understand things will be slow at the moment but not to even get an automated response is surprising.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...