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Pending Activation


Guest Wheeky

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Guest Wheeky

Hi, I opened an account 6 days ago and submitted all of the required documents - but it is still showing as pending? When will my documents be reviewed?

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Guest Barney2201
13 hours ago, Guest Wheeky said:

Hi, I opened an account 6 days ago and submitted all of the required documents - but it is still showing as pending? When will my documents be reviewed?

Same issue, all documents uploaded but nothing... Requested update but radio scilence... 

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Same with me, 3 days ago even though it says on the site it should only take a couple of hours. Pretty horrendous customer service already, especially considering it's this time when people need to be trading more actively than usual.

Edited by Mig76
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Had this problem for a week, no one answering the phone no reply to emails. Registered with another platform, trading within 10 minutes. Very odd. 

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