Jump to content
  • 0

MT4 Demo Bug



Has anyone got any explanation on the bug on MT4 demo chart?

There is a very long wick on JPY pairs and making the chart not readable.

I don't have a live account with IG but I think it is OK on live account as shown in market data.
Other platform such as Oanda also seems good.

I think this is a bug.

I am doing backtesting and evaluating the platform at the same time. This kind of thing really throw me off.



USDJPY Market Data.PNG

Link to comment

3 answers to this question

Recommended Posts

  • 0

Yes - this only occurs on IG MT4 charting.

I have other broker's demo MT4 accounts which have nothing like this data spike on ***JPY pairs.

Can IG please clan up this dirty data so my ***JPY pairs become functional again for charting purposes.


Glad I wasn't short any of these in live trading :)


Link to comment
  • 0

got the same thing happening on my demo account.

if you scroll left or zoom in so the spike is outside your viewing region, the chart fixes itself. 

can someone from IG please sort this out.

thanks, S 

Link to comment
  • 0
Guest Stutone

I have the same issue...I see it has be running for some time and does not bode well for IG Demo.  This is the most important part of building my strategy and to not be able to backtest /JPY is unacceptable to me.

It would be nice if an IG technician could chime in here and tell us what the issue is and if it is going to get resolved or if there is something we can do to resolve it besides using a more reliable broker.

To me it smacks of an unstable platform and poor customer support...2 things I regard as deal breakers going forward.

Thought IG???

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • image.png

  • Posts

    • As crypto adoption explodes in the EU, Bitget is fueling the flames with Builders Meetups – engaging events designed for both crypto veterans and newbies. Imagine learning from the Bitget EU COO Apprentice and crypto bigwigs, then building your network with fellow enthusiasts (potential friends or collaborators!). Plus, expert talks will boost your crypto IQ and there might even be free swag! Bitget goes beyond exchange, fostering the community through educational resources on Bitget Academy and a user-friendly platform that welcomes newcomers to the exciting world of crypto. The "Meet Bitget: Your Gateway to Crypto Trading" event in Bucharest, Romania on July 18th is your chance to dive in – registration is free! Don't miss out and spread the word.
    • Zero gas fees, a massive prize pool, and the potential to bridge the gap between Web2 and Web3? I'm all in. This is exactly what the TON ecosystem needs to thrive. Can't wait to dive into all the activities and explore the potential of TON. Bitget Wallet is truly leading the way
    • It's great to see them expanding their reach and engaging with the crypto community in the Balkans. Networking with other crypto enthusiasts, learning about the latest trends, and potentially meeting the cex's EU COO Apprentice, it's a no-brainer. I'll be spreading the word to my crypto buddies in the region. Can't wait to see what insights and connections will come out of this.
  • Create New...