Jump to content
  • 0

Huge Erroneous (probably) Spike on GBP/USD Chart



5 answers to this question

Recommended Posts

  • 0
Guest Gdusher

I am having the exact same problem and this is the case on many currency pairs - major and minor. I keep emailed IG support about it but they don't give any answers. Anyone found a solution to this? Is there a way to delete the data for that day so that the chart functions about the 30m?

Link to comment
  • 0
Guest Guest Guest

It is happening on my demo MT4 account as well.  This problem has not happened to any other demo accounts from other brokers.  Isn't this just crazy? 


Link to comment
  • 0
Guest DPollock1

Well, I guess I'm not the only one with this issue. I encountered the issue a couple weeks ago with a new Demo account and bagged it when I couldn't get any help from IG. I just tried it again and apparently IG couldn't be bothered to fix it. I keep on trying to give IG a chance but I keep running into issues with their platform. I'm curious whether this is just the data for US clients or not. Unfortunately I guess I'll have to shelf IG for any future consideration. They apparently can't be bothered to fix a problem that makes the charts unusable. BTW I have tried to delete and re-download the  database to no avail. I have also tried to edit out the erroneous record but when the platform is reopened the record reappears.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • image.png

  • Posts

    • this sounds like an amazing opportunity for users in the crypto world. It's important to approach futures trading competitions with caution, ensuring one's financial stability and a comprehensive understanding of the market. While the prizes are enticing, responsible trading remains the ultimate goal. Thanks for sharing such an intriguing event, I’ll definitely be taking a look at it ! 
    • As a newbie crypto trader, I dove headfirst into the world of futures trading on Bitget. Feeling overwhelmed by the charts and analysis, I discovered their copy trading platform. It was a revelation! Following the strategies of Bitget's elite traders, I learned the ropes while making real profits. Their expertise took the guesswork out of trading, allowing me to focus on understanding the market. This new Bitget Futures Elite Trader Selection Program is fantastic news. It incentivizes these top traders, giving them greater exposure, while also helping new users like myself identify proven performers. It's a win-win for everyone, and a huge step forward in making futures trading more accessible and successful for beginners. Thanks Bitget!    
    • Ontology is a high-performance, open-source blockchain that aims to revolutionize the way we approach digital identities, data sharing, and trust in the digital realm. One of the standout features of Ontology is its dual-token model, which separates the roles of ONT and ONG. While ONT serves as the staking tool for nodes and governance, ONG operates as the value-anchoring utility token for on-chain applications and transactions. This innovative approach mitigates the risk of turbulent fluctuations in the native asset value, ensuring a stable and efficient ecosystem. The ONG listing on Bitget is particularly exciting for several reasons. Firstly, it aligns with Ontology's recent announcement of a $10 million fund aimed at fueling the innovation and adoption of Decentralized Identity (DID) through the ONT and ONG tokens. This initiative underscores the project's commitment to empowering, educating, and evolving its ecosystem in exciting new ways.
  • Create New...