Limited Risk Account

[kealyn]

Hi, 

I am currently on a limited risk account and would like to change to a standard account. i have tried doing it via MyIG, however it instructs me to call IG. I have been trying to call them for the past week, but have been put on hold for more than 30 minutes at a time. 

Please help. 

[ReeveTee]

Same issue here. Could not reach them any call.

Have you solved your problem?

 

[cbpun]

Does anyone know why my share was deal 3 times when share price was down? I did not make those deal?

Any idea why this has happen?

[kealyn]

@ReeveTee

I have still not managed to contact them and i have still not solved the problem. 

[ReeveTee]

@kealyn

yay, **** pissed off, unable to place any order at this moment. 

I had called all the hotline. Nobody pick the phone up.

[kealyn]

@ReeveTee

Yeah the customer service is terrible, I have been calling them every single day for the past week, I have sent emails and no response. Will be leaving bad reviews wherever I can 

[ReeveTee]

@kealyn
Why you want to return to Standard Account ?
I had deposited money in to MT4 CFD, but however, my MT4 application showing 0 balance, I guessing it is because I am using Limited Risk Account? Are you facing same issue?