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Withdrawl of Funds


Guest Nisa

Question

I withdraw funds over 5 days ago and the money is not in my account. I have tried to contact IG but the phone rings but there is no answer. What can i do?

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2 answers to this question

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Guest KC123

Hi - I've the same issue. I just rang IG and they said "we had some issues with our transactions on that day and some didn't complete, but we don't know which ones and we don't know how long it will take until you get your funds". Seems like a pretty flaky reason... have you now had your funds returned? There should be quite a few people with this issue if this is the case.

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