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Stop loss order entry - unclear


Emgus

Question

Use Interactive most of the time, IG has some nice features, but totally unclear how stop loss orders get entered, one would expect that you select for ex buy, then order type, then stop limit, and enter, all these points away, guaranteed etc I do not need, twice a position has been closed for me and cost me ££ in lost opp cost, calling either of the tel nbrs useless (don't they try to hire some of the zillion of unemployed city chaps?), any suggestions? (looked at the 30 second (!!) help video which is worse than useless)

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