[Withdraw]

if IG does not want or is afraid to send money to Russia, is it possible to send it to another broker?

[Withdraw]

 

ArvinIG

before the war I couldn’t get money for a mastercard, IG sent money to a bank account

[Cannot withdrawal to aproved account.]

AlexeyUlasevich

Hi, how long did the check last? I am in the same situation, but nothing has been happening for a week

[Withdraw]

On 3/4/2022 at 4:40 AM, ArvinIG said:

Hi @Alex111,
 

Due to recent imposed sanctions, payments to Russian residents have to go through enhanced due diligence from our compliance team. Reach out to helpdesk.en@ig.com to follow up on your withdrawal request. It is possible that the payment team require a Bank Statement.

All the best - Arvin

I did it. What will happen after March 30? Will my account be blocked and my money confiscated?

[Withdraw]

Hello. IG sent me an email saying that the account will be blocked in 30 days.  When I try to withdraw money, it says that the request was successfully sent, but the money still remains in the IG account. Withdraw works or not? I can not understand

[MT4 common error]

Hello. How long will mt4 not work? I can't do anything with an open position.

[MT4 common error]

Thanks, I did everything. Does not work on phone, computer, laptop. I did everything you wrote, even installed MT4 again. I wrote to the support service.

[MT4 common error]

Hi, I have the same problem. I did everything you wrote. I tried it from different computers. Nothing helps. This is not related to the Internet connection, as the MT4 of another broker works fine. I have two internet connections, and it still doesn't work.

[Withdrawal]

yes, thank you, the Russian support service contacted us very quickly, I first wrote to the English support service

[Withdrawal]

Hello. A few days ago, I tried to withdraw money, IG asked me to send a confirmation of the account. I did all this, but the support service does not respond to emails. How long they respond?