AJTT101
-
Posts
2 -
Joined
-
Last visited
Content Type
Profiles
Forums
Blogs
Events
Community Tutorials
Store
Posts posted by AJTT101
-
-
Hi all - i always have the notifications on so that i can hear a bleep with an order opens or closes - it also pops up in a little box in the top right hand side of the screen. Today however the notifications had stopped dispite me not changing any settings - after much time spent going through the settings to check everything we managed to get the notifications to work on the Demo account but still not on my live account. I did an online chat with IG and was told everything was working fine their end. Can anyone throw any light on what might have happened - everything is switched on to confirm notifications should be appearing. I have tried logging in on 4 different computers and i'm getting the same on all of them. Very frustrating as i rely on the bleep to alert me when a trade has triggered or closed.
Appreciate any input
regards
AJ
Notification pop up and bleep not working in Live account
in IG Account Support - MyIG Help
Posted
Thanks Arvin - however I have done that and everything is checked, but still not working. I thought it was my speakers but no - i have tried on several other laptops and it still doesn't work - only on demo account. It was working fine last week. As i do my trading around other things i rely on hearing the bleeps to check out what is happening and it is frustrating it's stopped working. Thanks for your reply though 🙂