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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.
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CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.
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Withdrawal of funds
in IG Account Support - MyIG Help
Posted
I have requested a withdrawal of my funds but receive an email saying "We are sorry, but your transaction failed. Please try again or contact our client services team"
I have a chronic lung condition and a phone call is usually quite difficult for me to manage. Am I able to sort this out by live chat, email, or some kind of online message system?
I can't understand why it is saying failed, I'm requesting my funds to be returned to the same card as I used to deposit the funds!
I hope someone can help me, thanks in advance.