[HSBC credit card cash related payments]

No, they said there is an investigation and no idea yet about what's going to happen and when. It is unacceptable though, because there wasn't even any heads up. I believe that the charges should be compensated.

[HSBC credit card cash related payments]

On 15/09/2022 at 13:44, Sandy2018 said:

I have the same issue. I see cash advance fee applied to my card starting this week. Till August, all deposits to IG were treated as shopping transactions and no fee applied.

Same issue, just spoke to one of the oayment team they said there is an ongoing investigation about this. Hope it can be resolved and the fees  credited back.