[Is this the only place where I can submit 'a bug'?]

I did manage to find this: helpdesk.uk@ig.com however have had no response from this either as of yet. Maybe you will have more luck.

[Unable to get LTP from Chart subscription on the Lightstreamer client]

Hi there, 

I am looking to grab the following values from the chart subscription:

• LTP_OPEN
• LTP_HIGH
• LTP_LOW
• LTP_CLOSE

however, when retrieving these values from the lightstreamer client, nothing appears. I have also tried using the companion on the site but cannot seem to get the values to populate (in both Demo and Live):

is there something I'm missing in order to get these values to populate?

Thanks.