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CH1M40

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Posts posted by CH1M40

  1. On 08/11/2023 at 18:28, KoketsoIG said:

    Hi @SteveL,

    Thank you for your post.

    It's a shame you're experiencing some issues with your alerts at the moment. Kindly provide all the details so we can raise a ticket with our technical team.

    I've just sent a DM to you now. Please check your inbox.

    Thanks,

    KoketsoIG

     

     

    On 28/02/2023 at 18:45, Martin said:

    Its 28th Feb 2023, IG trading alerts are still not working on my Samsung Galaxy note 9 after more than 2 years. IG told me they can't fix it yet on this thread they have been promising people throughout this time that they will fix the problem. 

    This is a serious problem using the platform. Please can a senior person at IG please tell us why this has not been fixed for so long.

    Push notifications for Ig app DO NOT work on android devices (samsung s8, huawei nova, xiaomi 13, samsung 23)

    They only work on iOS.

    Tested on multiple diff android phones with notifcations allowed.
    I have been using IG for 10 years. I have alerted and repeatedly feedback more than 5 times over the last 5 years.

    Nothing done. Problem not solved.

    Ig android software development team should be fired immediately if they cannot fix this issue. 

     

    And please stop telling us to send proof and submit a ticket to the relevant department. You have been sending this template text for the last 5 years yet nothing has been done.

     

    IG team if the app doesn't have a glitch, prove it to us. Upload a live screen video of yourself setting an alert on Android phone. And show us the alert push notification works.

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