marionie

Thanks Once I establish the new account with IG Japan, how can I close the account with IG Australia?

can you send me the log of this conversation so that I could send an email to them?

Thanks, I will try that then. However, this information is already in your system that I couldn't use this same username. Can you erase my information?

Hi AshishiG Thank you for getting back to me on this matter. I understand the jurisdiction issue occurs in Australia without a valid address. However, there is an issue creating an account with IG Japan online, as they ask to put in a full name in Japanese character (Kanji), as I don't use Japanese character in my name. Any idea what I could do to bypass this issue?

I was trying to open an account, living in Japan. I went to IG.com.au to open an account as I pay tax in Australia, however, I don't have an address in Australia as I live in Japan. How could I open an account??