JohnRoxton

LOL Sorry, I didn't realise !! Thanks for taking the time to dig that out Caseynotes. Very thoughtful of you ✔✔✔👍👍👍

Hi Herald, Thanks a million, this has solved the problem immediately. Much appreciated!

Thanks for the reply Caseynotes, I have cleared the cache and run Ccleaner and it is the same. The chart works if I left click on it and it opens in the main platform page but when I right click and "open in a new window" it just sits there frozen like a screenshot. I noticed that in the top right corner of the chart when in new window mode there is a notification that says "This page was prevented from setting cookies". I don't know if that is relevant to the problem but I went onto settings and checked that cookies and notifications are allowed from IG. Thanks again for your help

Hi all, I had a windows update 2 days ago and now when I open the charts they do not move. They open normally but then there is no candle movement. The platform page is showing price movements so I don't think it's a flash problem. This happened a few years ago but I cannot remember what the solution was. Any advice please? Thanks

Keep away from Alpari if I were you. They seem to lurch from one financial crisis to another and several complaints about a dishonest platform. There is no need to go to fx brokers such as these, plenty of reliable and proven brokers out there. If you are particularly interested in binary options then that will make it a tad mote difficult for you.

Thanks for the update.

Thanks for the detailed reply. There is hope after all then:) But I doubt they will reverse what they have started, I suppose best we can hope for is a slackening of the leverage rules. Have to say though that the negative balance rule is a blessing for the retail trader.

Hi Sunny Days, What's this about a 3 month trial re ESMA? This is the first I have heard of this. Thanks

I think it is too much for an Ombudsman to deal with as if memory serves then they arbitrate and deal with complaints within existing laws and regs. Maybe somebody will take it higher to the EU court of human rights? The ridiculous thing about ESMA is that anybody can still go out and put £50,000 on a horse if they want to as it is their money and they can do as they please with it. Maybe a legal eagle can spot a breach in the ruling that infringes on the rights of EU citizens to trade? ESMA is a perfect case of regulating simply to justify their own existence.

Exactly!!! That's the only way that some of the 90% will end up in the 10% profit group!!

I was told by a US firm that the rules will still be applied to me by them as I am an EU citizen. Maybe they just sensed I was small fry and they couldn't be bothered to open an a/c for me....not worth their time etc. A the article says, I suppose it's open to interpretation. And....as we know, IG have invited those who interested to open new IG a/c's in their overseas offices.

I see what you mean!!! I had to go and lie down in a dark room!!!!!!!!!!

Thanks for the explanation James

Just curious as to why their are margin differences between DAX and FTSE. Both are in the major indices group re leveraging but DAX is almost double the required margin of what the FTSE is.

They surely do!

Yes I see your point. But they also hedge like a bookmaker when trades are significantly in one direction. I am thinking mainly about forex and the major indices. From IG: "Mostly, our clients offset each other’s positions. For example if client A buys one lot of the DAX and client B sells one lot of the DAX, both sides of the trade are covered. This means IG is not exposed to the profit or loss of either client. Instead, we make our money via the spread (i.e. the transaction fee) that each client pays to trade. Sometimes, a large majority of clients will trade in one direction. When this happens, we will protect our exposure to risk by hedging in the underlying market. For example, if client A and client B buy the DAX, we may buy actual DAX futures. This then covers the amount we will pay out if both clients are successful."

If anybody is interested I just put my charts up and on DAX a £1 spread bet requires a margin of £641.62 so my stakes will have to be reduced but to be honest I am pleased overall compared to the shock at the beginning of the year when IG first wrote of this ESMA change. I thought I wouldn't be able to trade at all.

Good points. If I have understood the ESMA rules on leverage then trading major FX on the lower time frames (5 min & 2 min) will require a IG balance of around £2300-2500 for a spread bet of £5 per pip? Is that correct? It's what IG suggested in an email last month (if I read it correctly). Major FX is the least "damaged" option for home traders followed by major indices. So trading cable would require a balance as shown above to a £5 stake and DAX would bring it up to about £3000. Thanks

Actually I think if you lose or win money it goes to or comes from the other traders who have an opposing view to your trade. That was my understanding anyway. If you win on a long trade your profits come from those who went short and lost. IG makes its money from the spread or from fixed charges if not a spread bet. Just my thoughts.

Is there any practical difference between spread betting and trading CFD's? I mean on the charts, opening and closing trades etc? Thanks

Thanks James, Is there any difference in regards trading rules between the Swiss & Aus offices? Thanks

Can anyone at IG tell us if UK clients need to go through the whole ID process again if opening a new a/c in IG Aus please? Or is our IG UK a/c satisfactory proof enough for Aus? Thanks

Yes I think you're right. Stick with the established names to be safe.

That's good news. Thanks for confirming.

Yes, I should have written that more clearly. I meant IG Aus said that money held there is not protected by the Aus equivalent of the FCA, would that be the ASIC? But having said that I have seen this page which now states that client money is very well protected in Aus. Maybe I was getting it confused with a government banking compensation scheme if a bank fails such as we have here in the UK. Sorry for any confusion, here is the link to IG Aus money protection: https://www.ig.com/au/client-money-protection