Not sure if I am in the right area here, but here goes. I have both an ISA and a trading account with IG, on the 7th April I requested a bed and Isa on one of my shares within my trading account as I expected the share price to rise and did not want the profits taxed. I was assured that it would be completed promptly. Unfortunately, here we are on the 17th, the transaction has not been completed and the share has risen 8% this morning. I have spent 36 years working in the NHS and to see my hard earned nest egg diminishing before my eyes is devastating. I have been on the phone for hours listening to music and recorded messages, only to be cut off time and time again. This is appalling service for what I believe to be a simple transaction. Why is this taking so long and will IG compensate me for my losses when and if the transaction is completed?