FionaIG
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Posts posted by FionaIG
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Hi everyone
Trailing stops are not available on the Share dealing platform (yet). They are available on CFD and Spread bet platforms.
There is information on our Help & Support pages about trailing stops for CFD and Spread bet here:
https://www.ig.com/uk/help-and-support/spread-betting-and-cfds/orders--stops-and-limits/how-do-i-add-a-trailing-stop-to-an-open-position
On the deal ticket, you select the stop type next to the Stop input field.And in your positions panel, you can add a stop by clicking on the Stop field, and using the arrow to the left of the input field to select 'trailing stop'.
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Hi David92506
I'm not sure which product you're using, but on the Web platform, the charting tools are on the chart, along the top of the chart at the top left corner.
The first 'icon' is the timeframe. Clicking on this will give you a dropdown of the timeframes available.
I hope this helps.
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This does occur if you have the old platform open in one window/browser and try to open the new platform in a separate window/browser. But it shouldn't happen if you have all other instances of the platform closed.
Can you tell us which account you're using (Spreadbet, CFD or Share dealing)? I will ask the tech team why this might be happening.
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On 14/02/2020 at 11:59, phoenix said:
Would like a full Level 2 functionality (albeit a premium paid for service) as there are very few platforms in my opinion that have a decent GUI on UK Level 2 (IG CFD Level 2 is limited to select securities) . And the ability to invest in funds (not just Investment Trusts). This is one of the reasons I donlt have an ISA or SIPP with IG as they don't allow you to buy OIECs
L2 is available on the new platform, which can be turned on via MyIG (dashboard), Settings, and Data Feeds.
It shows up on the ticket like this (attached).
If this doesn't meet your needs, please do tell us more about what you need and why, so we can add this to our request list for improvements.
Thank you
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On 14/02/2020 at 16:21, Guest 5trelok said:
I want the old platform back - this is diabolical
If you could provide some detail about what you don't like, that would be really useful. Tell us what is missing/wrong, and why?
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21 hours ago, Guest Vic said:
Will be good if the daily profit / loss can be seen in (my positions). Also will be good to see change during the day. (Up or down)
The positions panel shows the P/L, P/L %, and P\L GBP. Is this what you're after, or are you looking for an 'overall positions P\L" to show?
As for change, if you mean % change per position, then we are aware of that one. If you mean something different, please do clarify so I can add it to the request list.
Thank you
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On 13/02/2020 at 21:55, trade247 said:
Had an email on the new platform today for share dealing. Looks good and same as the spread betting one so that’s a good start. Good charts and whatever.
but I thought it would’ve a good idea to see if we can create a wish list for the new platform for share dealing?
ill start....
Automatic dividend reinvestments! DRIP functionality is a must.
This is a great idea - the new platform will have future iterations coming, so it would be interesting to hear what you need, and why? The more context we have to understand what is needed, the more it helps us build the right thing. Please do keep the suggestions coming.
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Is your account now fully activated, and you are able to add funds?
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There is a bit of info on the IG Help and Support pages about MT4 here: https://www.ig.com/uk/help-and-support/platforms/mt4
These are being updated soon to be easier and clearer, but if there is any information missing from there, do let us know and we can make sure it's covered.
New share dealing platform - what do you want
in Investments, share dealing, and Smart Portfolios
Posted
Are you use the Share dealing, CFD or Spread bet platform?