[Exchange check - Not allowing trade?]

On 09/07/2020 at 12:23, JWok said:

Today started having “exchange check“ appear after submitting trade request ticket.

On iphone and PC platform.

 

Anyone know what it means?

Hi, I had something similar ("Order rejected; exchange check failed") so called the Helpdesk - they didn't know but called the Sharesdesk...they spent over an hour trying to sort it out, and couldn't really explain (in layperson's terms, at least) the cause of the problem, but it eventually worked

[deleted]

deleted

[Closing Only]

Hi Ben,

 I asked a similar question some time ago - the helpful response by Caseynotes is in this chain.

 

Gabe

[How to compare 2 different products on same chart]

..

Quote

thanks for asking this, I'm wondering the same myself. By going to "Market Data" I can open up a chart on the first instrument, then click "Compare" and enter up to 5 instruments, ...but then cannot find how to display the result!!

 

 

[Closing Only]

1 hour ago, Caseynotes said:

If there has been a lot of recent one way trades being opened or if the book is heavily one sided IG needs to off set that by opening hedging positions themselves but they have a risk limit, might be that.

CN, you are now my official guru!! 🤣

[Closing Only]

23 minutes ago, Caseynotes said:

ok, I forgot to include the one about IG being at maximum risk exposure for that asset, usually more often seen in the crypto markets 🙂

Thanks again CN - the asset i was referring to is a mid-size Australian company, so maybe the same applies 🤷🏿‍♂️

[Closing Only]

On 10/09/2019 at 08:34, Caseynotes said:

Hi, it might be because IG are taking the company off the platform if it's fallen below their market cap minimum and it becomes much harder to match buyers to sellers.

Thanks, CN, that appears to be the case most of the time - although in some instances, the company is relatively large, with significant trading volume (on other platforms at least)

[Closing Only]

Could anyone please suggest reasons why a market might be "Closing Only; unavailable to open"?