[YET ANOTHER FAILLED PROFIT TRIGGER]

This happened to me in March 2020. Still no resolution. to my query.

It looks like IG can't handle shorts that develop rapidly.

[YET ANOTHER FAILLED PROFIT TRIGGER]

On 03/09/2020 at 07:18, deus777 said:

so yet another failled profit limit trigger.

can see the short trade on gold was automatically opened just after midnight (red circle on chart) with a take profit limit which the price went through by several points past the spread about 3am and ... nothing, price went back up and has just now come back to the 1936 level. needless to say I closed it out manually. and no its not a stop loss, its a short and the dotted line is a take profit  limit. there is no stop loss on the trade. ignore the prices on the left thats just where the cursor was when I took snapshot.

can someone from IG look into this?

 

 

On 03/09/2020 at 07:18, deus777 said:

so yet another failled profit limit trigger.

can see the short trade on gold was automatically opened just after midnight (red circle on chart) with a take profit limit which the price went through by several points past the spread about 3am and ... nothing, price went back up and has just now come back to the 1936 level. needless to say I closed it out manually. and no its not a stop loss, its a short and the dotted line is a take profit  limit. there is no stop loss on the trade. ignore the prices on the left thats just where the cursor was when I took snapshot.

can someone from IG look into this?

 

THis happened to me in March 2020. Still no response from IG

[Fib Retracement]

Can I add additional lines below "0" on the Fib Retracement indicator.

[closing odd number of contracts]

With 3 contracts open and trading with 1 - click, how can I close 1 contract?

[Tintalgel]

Price update lagging on my platform.

What setting change needs to be done to get live data?

Currently on fiber internet

[Tintalgel]

How do I edit a watch list? (remove or add shares)

[Sudden move in SA 40 index]

No sure I understand the "time zone" influence. this has not happened before as far as I can remember.

Very evident on 5 min South Africa 40 cash chart 

[Sudden move in SA 40 index]

How can the SA 40 index move about 400 points to upside when the majority of the shares are in the red?

Knocking out all stop loss levels and then bounces back below S.L.