[How do I create a Labs API Key (US Customer)?]

On 13/03/2020 at 03:44, Caseynotes said:

Hi, it may be something to do with account type or being a US customer, should be in your 'My IG' Account settings as per pic below, also check the IG Labs page (link below) but you may also need to check with the IG helpdesk.

https://labs.ig.com/

I got this screenshot for another question, but I can use it here too. If API keys was an option it would be in that left menu I think? Must not be available in the US then.

[How do I access ProOrder (US Customer)?]

7 minutes ago, ItsAlex said:

Hi maccam, you need to activate it in your IG account page first before you can use it from PRT. (or at least this is the procedure in the UK)

1. Log into your account and navigate to "My IG". 
2. Click "Settings" - top of the page. 
3. Click "ProRealTime" - from the menu on the right
4. You should have ProRealtime already enabled
5. Click "Enable" under "ProOrder"
6. Start PRT, it should be now available.

 

Would it be here? Am I looking in the right place?

[MT4 History seems limited]

I just joined from Oanda and when trying to move some stuff from their MT4 over to IGs MT4 I seem to not have as much history? I can only get minute data going back maybe a month or so. Is that expected or should I be able to access more history than that? I've got history much further back than that on the Oanda MT4.

[How do I create a Labs API Key (US Customer)?]

I'm reading through the docs on creating an API key, but when it says to find the spot to generate a key in the account settings, I don't know where I'm supposed to find it. In the account settings I'm looking at there is no API key option.

I'm a US customer if that matters.

[How do I access ProOrder (US Customer)?]

Everything I see says to go to "Trading" -> "ProOrder" should be listed. It is not listed for me. When I go to add indicators or systems to a chart I have the option to backtest, but no option to enable ProOrder on a system.

If it matters, I am a US customer.