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Posts posted by maccam912

  1. On 13/03/2020 at 03:44, Caseynotes said:

    Hi, it may be something to do with account type or being a US customer, should be in your 'My IG' Account settings as per pic below, also check the IG Labs page (link below) but you may also need to check with the IG helpdesk.



    I got this screenshot for another question, but I can use it here too. If API keys was an option it would be in that left menu I think? Must not be available in the US then.

    Annotation 2020-03-14 120527.png

  2. 7 minutes ago, ItsAlex said:

    Hi maccam, you need to activate it in your IG account page first before you can use it from PRT. (or at least this is the procedure in the UK)

    1. Log into your account and navigate to "My IG". 
    2. Click "Settings" - top of the page. 
    3. Click "ProRealTime" - from the menu on the right
    4. You should have ProRealtime already enabled
    5. Click "Enable" under "ProOrder"
    6. Start PRT, it should be now available.


    Would it be here? Am I looking in the right place?

    Annotation 2020-03-14 120527.png

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