[Exchange check failed]

Hi Josh

Thanks for bringing this to our attention. Although Sezzle trades on the ASX, it's an American incorporated share. You'll need to send us your W8BEN form in order to trade it. It can be found in the MyIG platform > Settings > Dealing US stock

[Client call back requests]

Due to the volume of calls and emails we've been receiving during this volatile period in the market. Clients may have found it somewhat difficult to get through to us. We've provided an alternative solution to get hold of the trading solutions department.

Please send an email to helpdesk.uk@ig.com with your query.  However, please ensure you CC me in the email kenneth.fasedemi@ig.com. Once I receive it I will give you a call to assist personally.

[Client call back requests]

Due to the volume of calls and emails we've been receiving during this volatile period in the market. Clients may have found it somewhat difficult to get through to us. We've provided an alternative solution to get hold of the trading solutions department.

Please send an email to helpdesk.uk@ig.com with your query.  However, please ensure you CC me in the email kenneth.fasedemi@ig.com. Once I receive it I will give you a call to assist personally.

[Client call back requests]

Due to the volume of calls and emails we've been receiving during this volatile period in the market. Clients may have found it somewhat difficult to get through to us. We've provided an alternative solution to get hold of the trading solutions department.

Please send an email to helpdesk.uk@ig.com with your query.  However, please ensure you CC me in the email kenneth.fasedemi@ig.com. Once I receive it I will give you a call to assist personally.

[No phone support calling IG helpline for 3 days now.]

I truly apologize for the lack of phone support. Due to the  volume of calls we've been receiving it's been extremely tough for many clients to get through to us. Please send an email to helpdesk.uk@ig.com with your query. Please ensure you cc me in the email kenneth.fasedemi@ig.com. Once I receive it I will give you a call.