[MT4]

1 minute ago, valery said:

I am sorry to ask you.... are you working for IG?? it just looks like you know everything... so.. if you working for them... maybe help me? ))))

thank you

I called again... and they told me that it may take up2 2weeks. ..so... yeah.... will b waiting.... shame CMC markets dosnt have Barrier options trading... 

[MT4]

8 hours ago, Caseynotes said:

after document approval the whole application then gets a final check and is ok'd by a human which never seems to happen on a weekend, you might find it gets sorted today.

I am sorry to ask you.... are you working for IG?? it just looks like you know everything... so.. if you working for them... maybe help me? ))))

thank you

[MT4]

Just spoke with someone... so he told me that it may take up to 2 weeks to open account. how crazy  is this??

so pist with them 

[MT4]

2 hours ago, johndala said:

I'm still waiting...been like nearly two weeks!  IG send me a MT4 form to fill in last week, which, all I had to do was sign it.  I already have an SB account and have had one for like 20 years. This should not have been a problem for me, so I'm told by IG helpdesk...But it is!  Anyway, Already opened another up with infinox, no problem...account opened and working.  Took 3 days.

Thank you. I may check them is well.. as Looks like service much better. i just dont understand... way IG loosing costumers all the time... Very bad service... long to wait... and lies lies lies.  

[MT4]

Hi.. Yes.. very bad service I think... Sometimes I wait for week to get answer so i called (and waited for 1 hr on the phone) then this girl told me to open new account with Irish IG.. hmmmmm...ok... I did it... 

but now I waiting already more then one week to be approved. (all my documents are good of course.. but... again... service at best ))))))))))

will be calling today again... maybe will get a good answer

[Barrier options account opening]

How to open Barrier option trading account???

I have only 2 options: (add account)

1 is CFD account

2. is MT4 account

but i do have demo options account

Thank you

 

[Barrier options]

Hello.

I have a problem with opening barrier options account.

when i try to open (from dash board) i only have 2 options.. MT4 and CFD. however I do have Demo option account.

How to open barrier live account? someone told me that this is technical issue (IG can repair this)

Thank you

[MT4]

19 hours ago, johndala said:

Me too! same problem.  Have downloaded the IGMetaTrader  MT4. But need a MT4 account, not my normal spread bet account.  Help page said, its easy, just click on add MT4 account but no option.  

I am having same problem. I do have option demo but when i am trying to open real account the only option i have its MT4 and CFD.

I have emailed and they (IG) told me that IG dosnt have option account... have no idea what is going on