Issues with demo account in IG Technical Support - Platform and App Help Posted April 8, 2020 · Edited April 8, 2020 by AG100 Having some issues with my demo spread betting account today. Opened some positions but when I tried to close them, I get a message saying you have no deal open, even though I can see the position is open. I tried opening another one and now I have two open positions that I can't close, even though IG is telling me I don't have any open positions! Is this likely to happen on the real account or is just because it's a demo account? Also this has happened before, how common is this and why does it happen? Was using Safari on a mac. Then switched over to Chrome and issue was persisting so don't think it's browser specific.
Issues with demo account
in IG Technical Support - Platform and App Help
Posted · Edited by AG100
Having some issues with my demo spread betting account today.
Opened some positions but when I tried to close them, I get a message saying you have no deal open, even though I can see the position is open.
I tried opening another one and now I have two open positions that I can't close, even though IG is telling me I don't have any open positions!
Was using Safari on a mac. Then switched over to Chrome and issue was persisting so don't think it's browser specific.