I have been tying to close oil position for a while but unsuccessful. Then the position disappeared when I was still on profit.
Also, I phoned IG but it was unsuccessful as well. At some point their phone line like it was not working.
However, It closed later on LOSS!
This is very bad for a big broker like IG. They are supposed to give us what we deserve!!
Same thing happend to me to a few weeks ago. They denied all knowledge.
I could not close the position after several attempts before disappearing.
in IG Technical Support - Platform and App Help
Posted
Same thing happend to me to a few weeks ago. They denied all knowledge.