['Your account is currently restricted from opening new positions']

New regulations that went into effect today. You can only close crypto cfd positions from now on. Very very badly handled by IG. They will lose lots of members over how poorly they handled this...

[Restricted from opening new positions]

"Sorry. You are currently restricted from opening new positions on your account. Please contact helpdesk if you need any assistance."

I was trading fine, opening positions fine, and then all of a sudden, received this message.

If the helpdesk would answer the phone or reply to an email, I wouldn't need to post here, but like everyone else, I cant get hold of helpdesk.

Incredibly annoying as I trade I had been setting up for days was missed, and the salt in the wound, was that the trade would've turned out to be a good winner.

How does IG explain this?

[Is there anybody at IG who answers a phone call?]

13 hours ago, Emgus said:

times are tough in the City, many lost or lose their jobs, so why can IG not make sure that phone calls are answered? Not even calls for the dealing desk get answered, abysmal!

I've been trying to call them for a week, after hours on hold, no answer?

[Transfer between Domestic & International Accounts]

I cant seem to transfer funds between my Domestic and International accounts.

On the correct "Transfer Funds" page, I click, and select the "From" account,

but I cannot get a dropdown for the "To" account.

Amount etc works fine, but when I click Transfer, it says "Select "To" account". 

Yet I am given no option in that dropdown box?