[Pro Real Time issues with quantity executing trades]

Thanks Anda, i have sent the report.

[Pro Real Time issues with quantity executing trades]

Hello. Last few days I have been unable to place decimals when placing a trade on PRT ie. I can put £1 in but not £1.18 and i cant enter a position size under £1. This is only on PRT, no issues on IG.

Anyone else have this problem or know how to sort it?

 

Thanks

[Gaps not showing on ProRealTime]

Maybe this example will help show what i mean, many examples like this.

[Gaps not showing on ProRealTime]

Hi

I have contacted PRT about this and they say it's an IG issue as they provide the data.  Recently the opening gaps are showing as a solid candle rather than as a gap on all timeframes.

 

Is this a just a technical issue? The gaps are showing as normal on IG charts.

 

Thanks

[Order matched but price not hit]

Great thanks very much for the replies, yes the chart was set to mid price and when i change it to the ask price it all makes sense.

[Order matched but price not hit]

Hi, i placed a buy stop order on GBP/CHF on tuesday June 23rd at 10pm UK time, in the morning i noticed that my order had been taken and subsequently stopped out. Having looked further, i noticed that my order was taken at 11844.2 as i specified, but the highest price on the charts during the relevant period was 11842.5.

How come my order was taken even though the price never actually hit the specified price?

Thanks

[Order matched but price not hit]

I have just placed an buy order and it was taken a few minutes later, but when i look at the chart the price hasn't got close to where my order was placed and i have a running loss on the trade. I am fairly new to this, am i missing something?