Charts difficult to use on New Trading platform in IG Technical Support - Platform and App Help Posted May 15, 2020 Hi, I am having a lot of difficulties getting used to the new trading platform. Charts seems rather clunky and very slow to load. When i scroll on the chart, it doesn't move or automatically re-size anymore. Also the candle stick are very tiny, it is almost impossible to see and it takes about 30s to resize to an ideal workable size. I really miss the automatic resize when i scroll on the chart. Can this be fixed? Many thanks JinnyT
Charts difficult to use on New Trading platform
in IG Technical Support - Platform and App Help
Posted
Hi,
I am having a lot of difficulties getting used to the new trading platform.
Charts seems rather clunky and very slow to load.
When i scroll on the chart, it doesn't move or automatically re-size anymore.
Also the candle stick are very tiny, it is almost impossible to see and it takes about 30s to resize to an ideal workable size.
I really miss the automatic resize when i scroll on the chart. Can this be fixed?
Many thanks
JinnyT