[Can’t see open position]

If you execute an equal and opposite trade, it will close your position. Then you can withdraw your cash the he’ll out of there. I’m done with IG index, closing my account and then shorting them. 

[Can not see open positions]

Hi,

 

I am unable to see my positions on the platform. This is VERY worrying as I can’t amend or close these. Additionally the platform has been glitchy lately on chatting and you kept me in two positions when I had SL’s on them at much lower levels. Your phone lines are also not working. I refuse to bear the any costs associated with this because of faults on your platform. Please respond ASAP before people stampede and withdraw money from their accounts en masse. 

[Can’t see open position]

Hi,

 

I am unable to see my positions on the platform. This is VERY worrying as I can’t amend or close these. Additionally the platform has been glitchy lately on chatting and you kept me in two positions when I had SL’s on them at much lower levels. Your phone lines are also not working. I refuse to bear the any costs associated with this because of faults on your platform. Please respond ASAP before people stampede and withdraw money from their accounts en masse.