Ackbullchang
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Posts posted by Ackbullchang
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Hi,
Placed a sell order for my full position this morning via IG phone app. Quote was given, I accepted to confirm.
Just found out that immediately (with no notification to myself), the trade was cancelled and deleted and the sell order wasn't actually placed.
Any ideas. Stock is now down, and the failure to fulfil the order has cost me circa £200.
Any help appreciated.
Automatic cancelled and deleted order - IG Phone App
in IG Technical Support - Platform and App Help
Posted
Thanks Arvin