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  1. Hy Charlotte, I am not sure if this is a glitch in the system, but I also have submitted all my documents and they were approved a week or so ago, however, my account is still yet to be activated. I have emailed the help desk but I’m still yet to receive a reply. The application said you’ll make contact when activation has been successful that hasn’t happen yet. I hope you’ll be able to help. Regards, Tendai
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