I've reached out to your account manager who will be contacting you soon regarding your account set up.
All the best.
Hy Charlotte,
I am not sure if this is a glitch in the system, but I also have submitted all my documents and they were approved a week or so ago, however, my account is still yet to be activated. I have emailed the help desk but I’m still yet to receive a reply. The application said you’ll make contact when activation has been successful that hasn’t happen yet. I hope you’ll be able to help.
Account Activation Issue
in IG Trading Support - Dealing Questions
Posted
Hy Charlotte,
I am not sure if this is a glitch in the system, but I also have submitted all my documents and they were approved a week or so ago, however, my account is still yet to be activated. I have emailed the help desk but I’m still yet to receive a reply. The application said you’ll make contact when activation has been successful that hasn’t happen yet. I hope you’ll be able to help.
Regards,
Tendai