[Account Verification]

Hi folks,

I am in the same situation.  I did my ID verification via IDNow App. I emailed all documentation also to IG.

I can't get any customer service / support having tried email, phone and even Twitter.

Did you get your account verification issues resolved?

 

[Account Verification]

Hi,

I have carried out the ID verification process but still my account / ID has not been verified.

• I have verified my ID via the IDnow App
• I have sent my ID documents to helpdesk.uk@ig.com  

I have tried to contact your client support via email, phone and even Twitter..... no responses received.

Can you please advise as to the status of my verification as I am unable to fund and use my account until this is done.

The delays and lack of customer service / support is highly frustrating.

I wonder will I even get a response to this?