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"Market Not Available Online"
in New Client Trading Questions
Posted
Hi,
I keep getting the message "Market not available online" when I try to trade, i can see that the market is open and that stock is marked with the green icon showing that it is active. I have tried various different stocks to rule out it being a single stock issue. i have bought and sold shares on my account before and then one day it just stopped working.
once the error message appears i can manually click on the "Back to ticket" and try to buy it again and it places the order but by then the price has changed....
I sent IG an email with the issue about 20 days ago with a screenshot but no response.
anyone else had this issue?
Thank you