Jump to content
The Twitter Feeds are now back on the Platform ×
  • 0

Huge candles on charts doesn't reflect trading range on other charts

alikillay

Asked by alikillay,

Question

alikillay

alikillay

Posted
Posted

Hi

I have only recently started using the online prorealtime platform and I am wondering why some of the charts show  huge candles that doesn't reflect the trading range at the time or other price charts that are available. I have attached an example from today. I have also noticed that the SP data is different depending on whether I use the trading account or spread betting account. I have attached images for this as well. I'm not sure if I am using it incorrectly or if this is a bug. Any help would be great thanks.

 

screenshot-deal.ig.com-2020.05.01-12_54_35.png

screenshot-deal.ig.com-2020.05.01-12_59_51.png

screenshot-demo-deal.ig.com-2020.05.01-13_05_38.png

Link to comment

0 answers to this question

Recommended Posts

There have been no answers to this question yet

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Go to question listing

  • General Statistics

    • Total Topics
      21,679
    • Total Posts
      92,028
    • Total Members
      41,967
    • Most Online
      7,522
      10/06/21 10:53
    Hanlon81
    Newest Member
    Hanlon81
    Joined 30/03/23 17:41
  • Trustpilot

  • Posts

Markets

Forex

Indices

Shares

Other markets

IG services

Spread betting

CFD trading

Share dealing

Trading platforms

Web platform

Trading apps

Advanced platforms

Compare features

About Us

How we support you

What we do with your money

How does IG make money?

Professional trading

Contact us

Post topic on Community

Browse Help and Support

Education on Academy

Tweet us @IGClientHelp

UK

IG | Sitemap | Terms and agreements | Privacy | How to fund | Cookies | About IG

Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 76% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.

The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.

CFD, share dealing and stocks and shares ISA accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957) and IG Index Ltd (a company registered in England and Wales under number 01190902). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. Both IG Markets Ltd (Register number 195355) and IG Index Ltd (Register number 114059) are authorised and regulated by the Financial Conduct Authority.

The information on this site is not directed at residents of the United States, Belgium or any particular country outside the UK and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

© 2003 - 2020

IG | Terms and agreements (UK) | Privacy (UK) | Cookies | Investors | Careers | Marketing partnership

×
×
  • Create New...