By cryptomaga · Posted
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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.
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CFD accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd and share dealing and stocks and shares ISA accounts provided by IG Trading and Investments Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957), IG Index Ltd (a company registered in England and Wales under number 01190902) and IG Trading and Investments Ltd (a company registered in England and Wales under number 11628764). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. IG Markets Ltd (Register number 195355), IG Index Ltd (Register number 114059) and IG Trading and Investments Ltd (Register number 944492) are authorised and regulated by the Financial Conduct Authority.
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Question
KKW
Today (30/05/2020) around 1am (SGT), I want to enter trade to "Long" Oil-US Crude (SD1). However, the trading platform state that I can't enter the trade because my Guarantee Stop Loss was too close to trading price. Earlier on in the day, the trading platform was working fine, but suddenly went crazy, and this is not the first time. I tried adjusting the Stop loss to the stated amount, closed the browser, and even restart my computer/browser, but still can't enter the trade. After trying for around 10 to 20 times but I still can't enter the trade. I am frustrated noticing that only in the night, the platform start to behave strangely. For the past few weeks I had been experiencing the trading platform hang; can't enter the trading website/platform; can't enter or close trades; and even the trading platform start to flickers on my screen, where other websites are perfectly fine. I am not very happy with the trading experience, as I had lost money and missed opportunities in my trade. Please kindly look into it.......
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