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Bpay


Guest Cuong

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How long does BPay take to be available in account? Don't say what it is on website. If it said non traded accounts for 3mths will take 2-3 business days, I would not have made BPay transfer. Seriously! Be more transparent.

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Hi there Cuong,

 

A BPAY will usually take 1 day to reach us from when your bank has processed it. Once a BPAY has been received we will credit it to your account in the morning around 9 - 10am Melbourne/Sydney time.

 

What I believe you are referring to in terms of 3 months might be the Proof of Payment feature. If you send us a valid BPAY receipt, we can sometimes credit the funds to your account before they reach us from your bank. Our credit team does have to assess the status of your account when doing this as we are crediting funds that we have not received yet.

 

Please note that if you do not send a proof of payment through the funds will still be credited to your account when they have reached us.

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Guest Yvonne

Didn’t receive my fund since Friday night after  completed bpay. May I know how to confirm there is no other issue regarding the fund transfer?

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