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Why so difficult


Benny2017

Question

I am trying to transfer some rolls royce shares on a certificate to a share dealing account, any share dealing account.

I recently left rolls royce and the only choice from computer share on leaving was to take my shares as a certificate.

Computer share were no help, nor were HL so i tried my other platform IG and sent off my Crest form with my certificate and a couple of days later got an email saying you cant transfer to an ISA, so i have asked to transfer to my share dealing account.

Problem is that at every stage it takes 2 days for IG to respond to an email and then it turns out they didnt actually read the email so i am getting nowhere and IG have my share certificate, it really cant be this difficult?

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