Jump to content
  • 0

Active trade not responding to amendment commands and unable to close on FTSE and Germany 30.... regular problem!


BEVENSARAH

Question

Hi I really hope someone can answer this as it's a long term problem with IG chart trading.  This has happened to me on demo and active accounts.  When in a trade the system refuses to let me edit the active trade to change TP, SL or close.  This means that you can get stopped out when you would have chosen to manually close the trade before hand.  Really annoying and I wonder what IG have to say about it.  The last time this happened was on my demo account so not a disaster BUT what is IG's stance if this occurs on a live account?  I tried ringing them when the trade was still in profit but all their lines were saying the same thing.... "we're really busy...."!  I bet you are if this is also happening to others.  Glad to understand what action IG are taking to de-bug this issue from their otherwise brilliant platform.  I have uploaded a screengrab of the trade in question which shows it in loss to the tune of £48,000 and no way to close it!  Very annoying.  I logged out of my Edge browser and opened the platform on Apple but still not responding.

image.png

Link to post

0 answers to this question

Recommended Posts

There have been no answers to this question yet

Join the conversation

You are posting as a guest. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • General Statistics

    • Total Topics
      15,412
    • Total Posts
      73,928
    • Total Members
      62,327
    • Most Online
      7,522
      10/06/21 10:53

    Newest Member
    Joek123
    Joined 16/06/21 14:38
  • Posts

    • 99.999% of people don't understand how the markets work, let alone the TC's, but they still manage to make money from so don't dismiss your knowledge - the markets are doing things most people haven't a clue about - I'm not prepared to divulge the cause nor the mathematical formula to work out the TC's, if I did you'd be able to see very clearly the repetition - I know exactly where you're coming from, I'm the most sceptical person you will ever meet  about the markets, so I know its hard to understand or believe They repeat because humans buying and selling still make the same decisions now as they did hundreds of years ago - human behaviour is very predictable, even in different economic times There's always a reason attached to plunges so the media and fund management world can say this caused X but they never tell you in advance - I've published elsewhere in advance the dates so to dispel anyone challenging I did it after the event  Forex - EXACTLY - they are highly erratic - they work to different Time cycles than the stock market, which is why they act differently - but the overall laws of the market regarding swings, price action etc still apply and can be exploited to our advantage The 50% is the balance point - the laws of physics apply here - markets respect a lot of the laws of physics and mathematics in certain ways, which is why the TC's work etc It happens on all time-frames - If the market is abiding by the laws of physics for an up trend then if price crashes down through the 50% level of the prev range/swing then it should revert back up through that level purely down to the laws of motion and physics     
    • Nothing new in basic principles since Dow, Wyckoff and Gann a hundred years ago. The key is not to find something new but to not make the 1001 potential mistakes. Maybe correlations rather than patterns. Fundamental analysis for direction and targets but technical analysis for how price goes about getting there.    
    • Forgot to mention your 50% lines THT, i see what you mean shaving off 50% of the market value does seem to be common when there is a big dip.  Again don't see the sense why though but you can say that about a lot of things.  
×
×
  • Create New...