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Incorrect remaining ISA allowance


bigbrobrody

Question

I have an ISA, in which I hold some shares and two smart portfolios. In August I transferred £10k into the account and I've transferred a further £10k today. The transaction history correctly shows these amounts. The only "withdrawals" are transfers into the ISA smart portfolios. So, my total deposits are £20k this tax year.

However, on my dashboard it says I've used £16k of my £20k allowance. Clearly incorrect and misleading.

I emailed helpdesk.uk@ig.com and the response was, "You may still subscribe GBP4000 to your ISA account in this tax year, as you have only subscribed GBP16000."

Is anyone else seeing a discrepancy between what you've paid into an ISA and the remaining allowance shown on your dashboard?

Edited by bigbrobrody
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