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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 68% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.
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CFD, share dealing and stocks and shares ISA accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957) and IG Index Ltd (a company registered in England and Wales under number 01190902). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. Both IG Markets Ltd (Register number 195355) and IG Index Ltd (Register number 114059) are authorised and regulated by the Financial Conduct Authority.
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Question
Mustaphaplan
I have been using PRT for about a year. Recently I have had two trades closed (at some expense) by what the Chat Help Desk calls an API - which turns out to be PRT. My question is how does this happen? It must be something I am doing but I can not figure it out. The Chat Help Desk was not particularly helpful as they said PRT is 3rd Party and that is what closed your trades.
I have attached one of my screens for Dow and I have a similar one for Nas. As you can see I do not show the trades as they clutter the screen to much for me. I monitor the trades through the standard IG Platform.
Any help would much appreciated, I really like PRT but I would like to clear up this area of doubt, that is getting bigger by the moment.
Regards
Peter Nightingale
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