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How Does PRT Close Trades?


Mustaphaplan

Question

I have been using PRT for about a year.  Recently I have had two trades closed (at some expense) by what the Chat Help Desk calls an API - which turns out to be PRT.  My question is how does this happen?  It must be something I am doing but I can not figure it out.  The Chat Help Desk was not particularly helpful as they said PRT is 3rd Party and that is what closed your trades.

I have attached one of my screens for Dow and I have a similar one for Nas.  As you can see I do not show the trades as they clutter the screen to much for me.  I monitor the trades through the standard IG Platform.

Any help would much appreciated,  I really like PRT but I would like to clear up this area of doubt, that is getting bigger by the moment.

Regards

Peter Nightingale

Dow 07-01-22.png

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