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PRT - Server Error


Rich

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12 hours ago, Rich said:

Hi, 

I am trying to active ProRealTime for demo accounts and am receiving the following error message:

'server error an error has occurred while activating prorealtime. please try later'

can anyone help please.

Hi @Rich

Please email helpdsek.uk@ig.com using your registered email address for further assistance. We might need to re-enable it from our end. We are unable to share account related information or your contact details on this platform as it is a public platform. All the best, OfentseIG

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