Order Rejected

[Sporran]

I'm unable to sell even 1000 shares in API online with IG. I get an ORDER REJECTED message.

I've tried the other order types and it's basically the same result.

 

With another, slightly more expensive, broker I can sell 50,000 shares online in the same stock no problem.

 

IG is the cheapest online broker. Is this why?

 

[OfentseIG]

1 hour ago, Sporran said:

I'm unable to sell even 1000 shares in API online with IG. I get an ORDER REJECTED message.

I've tried the other order types and it's basically the same result.

 

With another, slightly more expensive, broker I can sell 50,000 shares online in the same stock no problem.

 

IG is the cheapest online broker. Is this why?

 

Hi @Sporran

Thanks for reaching out. 

Please ensure the order type selected matches your price level and direction. For example, if you are selling and select the Stop Market - Day, you would have to ensure that the stop level entered is on the right side of market. You can either correct the level or change the order type to market. 

All the best, OfentseIG

[Sporran]

I got a better price on that stock eventually because it started rising during the day.

I've just had to sell another stock at 5% below the quoted bid price despite clearly other investors selling AT the bid price. Just a small amount. £3000 worth. The company in question is an investment trust so its not a small company. I tried the only 2 options available. Quote and limit. Order rejected for Quote and i had to keep lowering the limit price for the Limit option

I find it deeply frustrating I'm having to sell out at a significant loss for a tiny amount of shares. 

[Sporran]

My trade has shown up and its ludicrously out of step with all the other trades going through on the stock. There's not been a trade at this price for months!

I definitely wont be adding any more cash to my Stocks and Shares ISA until IG get this sorted out.