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Hi there, I uploaded all my documents about a week ago and I haven't gotten anything back in terms of account activation.

How long does activation take?

And is there anything additional I need to provide as iv given ID and a bank statement.

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5 hours ago, KeenanB said:

Hi there, I uploaded all my documents about a week ago and I haven't gotten anything back in terms of account activation.

How long does activation take?

And is there anything additional I need to provide as iv given ID and a bank statement.

Dear @KeenanB,

We apologize for the delay in activating your account despite you having uploaded all the required documents. We have informed the account opening team about this and they will be in touch with you soon to provide an update. We regret any inconvenience caused.

For account-related queries, please reach out to us at 1800 601 799 or helpdesk.au@ig.com. 

Regards,
AshishIG

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