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Account restricted from opening new positions


Leon

Question

Hi, when I attempt to open a position, I am notified that my account is restricted from opening any new positions. Please advise on why I am restricted from opening new positions.

I have contacted help-desk via email over the past week and they are not giving any constructive answers.

 

All they do is copy paste the following:

Quote

 

Thanks for your email.

 

As communicated in the previous email, please explain your query as we are unable to open the attached document in its format.

If you have any further queries, please do not hesitate to contact us.

 

I attached a JPEG file and help desk can't seem to open a simple JPEG file, I am not sure what else they can possibly do. Useless.

 

Please assist, thank you.

Edited by Leon
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